Reporting Events

If you have used a HeartSine samaritan PAD during a Sudden Cardiac Arrest event, it’s critical that you provide HeartSine with the Saver EVO file which contains comprehensive event data about the SCA event, as well as submit a completed Customer Event Report form. This information is used by HeartSine to measure the success of our AEDs and to continually improve our products to ensure the most optimum results. The Saver EVO data also can be provided to a survivor’s physician to facilitate patient care.

To obtain this data, you must download and install on your PC the Saver EVO data management software which enables you to download, review and print ECG waveforms and event history data recorded and stored in HeartSine samaritan PAD devices. Next, you must submit the Saver EVO file and Customer Event Report form to HeartSine. You can submit the Customer Event Report form online, or download and submit a pdf form.

Free Pad-Pak Program

Each time you use a HeartSine samaritan PAD during an SCA resuscitation and you TELL US by submitting to us both the Saver EVO file and a completed Customer Event Report Form, we’ll send you a free Pad-Pak for your efforts! See here for details. Some exclusions apply.

Used your AED? Tell us.

Saver EVO Software

The Saver EVO Software is required to configure and set the time on the HeartSine samaritan PAD and to download event data to a PC from the HeartSine samaritan PAD after the device is used. The Saver EVO software is available free of charge and can be downloaded below. However, the optional custom USB data cable is required to interface with the HeartSine samaritan PAD. To purchase the optional data cable, please contact your local Stryker representative.

For all countries, except U.S., and for all HeartSine samaritan PAD models download Saver EVO 1.3.0, updated on June 1, 2020.


Submit a Saver EVO File

Immediately after an event has occurred, download the Saver EVO file from the HeartSine samaritan PAD and submit it to HeartSine at or using the submission form below.