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Product issue
Stryker is conducting a voluntary recall as we have determined that the affected Pad-Paks may be rendered inoperable due to depleted battery cells. As a result, the affected Pad-Paks could potentially fail to power on the device if needed for use. There have been no reports of adverse events or cases of patient involvement to date.
Recall Number: PR2922086
How to proceed:
Review the recall Notification letter.
If you have any questions or concerns, please contact HeartSine Customer Support at +44 28 9093 9400, 9:00 A.M. to 5:00 P.M. (GMT), Monday – Friday or by email at RSRecall@stryker.com.
HeartSine announced the End of Life and End of Trading of the HeartSine samaritan PAD 300/300P (SAM 300/300P) Automated External Defibrillators (AEDs) in July 2016.
We are committed to supporting your HeartSine SAM 300/300P within the device warranty period. Devices which are no longer within their warranty period will not be eligible for support, repair or replacement.